Privacy Policy

Last Updated: January 13, 2026

1. Introduction

Welcome to Speeddash Delivery ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Phone number, name, and password when you create an account
• Profile Information: Email address, profile picture, and other optional profile details
• Delivery Addresses: Addresses you save for delivery locations
• Payment Information: Payment methods and transaction history (processed securely through third-party payment processors)

2.2 Location Information

We collect real-time location data from drivers to enable order assignment and tracking. Customers' delivery addresses are collected to facilitate order delivery.

2.3 Device Information

We collect device information including:

• Device type and model
• Operating system version
• Unique device identifiers
• Mobile network information
• Push notification tokens

2.4 Usage Information

We collect information about how you interact with our app, including orders placed, delivery history, app features used, and timestamps of activities.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our delivery services
• To process and complete orders
• To assign orders to available drivers efficiently
• To track order status and delivery progress
• To send push notifications about order updates
• To process payments and prevent fraud
• To communicate with you about your orders and account
• To improve our services and user experience
• To comply with legal obligations

4. Location Data

For Drivers: We collect and process your real-time location when you are online and available for deliveries. This is essential for assigning orders to nearby drivers and allowing customers to track their deliveries.

For Customers: We only collect your delivery addresses that you provide for order fulfillment. We do not track your real-time location.

You can control location permissions through your device settings. Drivers must enable location services to use the app.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Other Users: Drivers see customer names and delivery addresses for assigned orders. Customers see driver names and real-time location during active deliveries.
• With Restaurants: Restaurant partners receive customer order details and delivery addresses
• With Service Providers: Third-party services that help us operate our platform (payment processors, cloud hosting, push notification services)
• For Legal Reasons: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/TLS
• Secure password storage using industry-standard hashing
• Regular security assessments and updates
• Access controls and authentication mechanisms

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Data Portability: Request a copy of your data in a portable format
• Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Push Notifications

We use Firebase Cloud Messaging (FCM) to send push notifications about order updates and important information. You can disable push notifications in your device settings at any time.

11. Third-Party Services

Our app integrates with the following third-party services:

• Google Maps: For location services and map display
• Firebase: For push notifications and analytics
• Payment Processors: For secure payment processing

These services have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.